Job: Part-time Front Desk Employee

Front desk experience needed part-time, year round at our resort on Stoney Lake.

This resort employee will oversee that guests are welcomed, registered into our computer system and assigned an appropriate room or suite. They also perform or delegate various tasks, such as making or confirming reservations, verifying and collecting guests’ payments, issuing room keys and contacting housekeeping or maintenance when guests report a problem. Front desk workers must be resourceful, take ownership of problems and issues that arise and have excellent problem-solving skills.

In addition to managing the daily operations of the front desk, the front desk worker provide hotel clerks with necessary training and support. They maintain all essential front desk equipment and supplies, as well as controlling guests’ access to safe deposit boxes. Other responsibilities might include tracking and posting appropriate food, liquor or telephone charges to guests’ accounts; completing bookkeeping duties, like balancing accounts and conducting nightly financial audits; and recording and referring patron comments and complaints to the appropriate resort manager.